Great, then I tried to console to that port – and it would not work. So to walk through, after the install/reboot I connected the cable – Went into device manager to see what com port it was associated to. The problem comes in after the reboot – Windows will use the Windows USB driver, and not the Cisco one. Then install according to the computer, and then reboot. So first we have to install the USB driver this can be downloaded from, using your CCO account. Today I did some research and got it working – I was just missing a small part, but thought I would write up the steps to try and help someone else. When I attempted to use it I first installed the USB driver provided by Cisco, everything seemed to work, but I could not open the com port. Its been around a long time, but I always have my normal console laying around and just use that. So, yes.this might be just a little thing for Fortinet, but it isn't for us in terms of security (yes, sure - we could relabel it, but it wouldn't be an official download from fortinet, would it now?).The other day I needed to use the the blue mini-USB console cable that Cisco will now send. The usb cable seems to want a driver for "FT232R USB UART" and we got that from (couldn't find anything remotly more "legit"). We are sending these cables out to our customer with our fortigates (sometimes needed for troubleshooting, etc.) and the customer usually asks for an official driver (rightfully so) - because Windows doesn't seem to have a build-in driver and installing a "foreign" driver one (depending on the corporate policies of the OS and the corporate guidelines) might just not be feasible (or quite a hassle).Ĭonsidering Fortigate is a security company, I would expect them to give us something (even if it is just a relabel) official, so that we can point to that for our customers in order to install a driver to make it work! I am also rather desperate trying to get an "official" driver for that cable that is showing! Those are branded by Fortinet! I don't want to necro the thread, but I have some pain with all that to be honest.
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